Frequently Asked Questions

Delivery & Installation

Trade & Design Professionals

Do you work with trade and design professionals?

Yes. We collaborate with builders, remodelers, contractors, architects, and interior designers to create custom cabinetry tailored to each project. We will work with you to find the right partner for your project, ensuring you are matched with a qualified professional who aligns with your design goals, scope, and timeline.

What services do you offer to the trade and design professionals?

We provide custom cabinetry design, product specification, and installation support to help you deliver exceptional results on schedule and on budget.

Home Owners

Can I work with Kountry Kraft directly?

Homeowners located within the southeast corner of Pennsylvania can work directly with Kountry Kraft. If you’re outside that area, our Find a Dealer page will connect you with a trusted local partner.

What makes Kountry Kraft cabinetry unique?

Every cabinet is handcrafted in Pennsylvania using premium materials and built to order—combining time-honored craftsmanship with modern innovation.

Can I see samples before ordering?

Yes. Visit our Color & Finishes page for inspiration, and physical samples will be provided during the design process.

Design Professionals

Do you partner with designers and architects?

Yes, we love collaborating with design professionals. Whether you’re local or working remotely, our team provides technical support, design consultation, and finish samples to help you bring your vision to life.

Are CAD or Revit files available for your cabinetry?

No, CAD and Revit files are not available. However, our design team is happy to provide detailed drawings and specifications for your project as needed.

How do I become a design partner?

We welcome new design collaborations! Please contact us to share your project details and learn how we can support your work.

Dealers

How do I become a Kountry Kraft dealer?

We’re always interested in building relationships with partners who value craftsmanship and service. Contact Us if you want to learn more about joining our dealer network.

What support do you provide dealers?

Dealers receive design assistance, product training, and marketing resources to support long-term success.

Do I need to write my own orders?

Yes, our dealers are required to design, write, and submit their own orders, drawings and elevations. We offer training and support when needed.

Where can I find a dealer near me?

Use our Find a Dealer tool to locate an authorized Kountry Kraft dealer.

Process

What is the ordering process?

Each project begins with a design consultation, followed by drawings, estimates, finish selections, and final approvals before production begins in our Pennsylvania facility.

How long does production take?

Most custom cabinetry projects are completed within 10–16 weeks, depending on scope and customization.

Can you match an existing finish?

In many cases, yes. Visit our Color & Finishes page and share samples during the design phase.

Product

What types of cabinetry and projects do you offer?

We design and manufacture fully custom cabinetry for any room in your house and beyond. Our work spans both residential and commercial projects, and we can help bring thoughtful, custom solutions to your specific project. Contact us for more information.

Can everything be customized?

Yes. From cabinet styles and door styles to finishes and hardware, every detail is made to order.

Cabinetry Care

How do I clean my cabinets?

Use a soft cloth with mild soap and water. Avoid harsh chemical cleaners, abrasive pads, or excessive water, as these can damage the finish. For routine cleaning, use a mild soap solution specifically recommended for fine cabinetry.

How Do I Maintain Cabinetry Long-Term?

Proper cabinet care ensures your cabinetry remains beautiful and functional for decades. To maintain your cabinets long-term, keep indoor humidity and temperature levels consistent. Excess moisture or extreme dryness can cause wood to expand, contract, or warp over time. Ideally, maintain relative humidity between 30–50%.

Clean spills promptly using a soft, damp cloth and dry the surface immediately.

Smoke, grease, and cooking residue can gradually build up and dull the finish. Regularly wipe down cabinet surfaces—especially those near cooktops—to prevent buildup. If cabinetry is exposed to heavy grease or smoke, clean it as soon as possible to preserve the finish.

Be mindful of prolonged direct sunlight, which can naturally alter or fade wood tones and painted finishes over time. Consider using window treatments or UV-protective film if your kitchen receives strong daily sun exposure.

Finally, inspect hardware periodically and tighten hinges or handles as needed. Minor touch-ups performed early can prevent more noticeable wear later, preserving both appearance and performance.

Delivery & Installation

Do you offer delivery and installation?

Yes. We offer professional delivery through trusted partners to ensure your cabinetry arrives safely and on time. All cabinets are carefully blanket-wrapped prior to shipping for added protection. For projects located in the southeastern corner of Pennsylvania, we also provide professional installation services. If you are working with one of our authorized dealers, installation will be coordinated directly through them.

How should I prepare for installation?

Ensure the space is accessible and that electrical, plumbing, and flooring work is complete prior to delivery.